Reliance Communications — foul balance deduction

Address:

New Delhi, Delhi, 110019

Dear sir/ma'am

I am a genuine user of reliance. I was really happy and satisfied by the services provided by you. But its really sad and disheartening that i had to file a complaint regarding balance deduction this way. Cause i have tried calling all the tollfree alternative nos. O[censored]rs but didn't got any correct respond frm them... I dun know what kind of people u all r hiring these days, they dun know anythng also not happy to help. So my prblm is, from last 2 months as soon as i am recharging my phone no. [protected] the very next day my whole bal. Is deducted to 0.013 and they send any msg saying this this this service activated on ur no. To deactivate type this this... 1 tym i ignored then 2nd tym again it was same thing so next day i checked all the services and vas plans etc. That r active on my no. But it said 0 plans were active so i didn't recharged for 1 month and was using some other no. But yesterday when i recharged again for 40rs and today morning it deducted my whole bal. Plz luk after the matter asap.. Or else i will have to take any extreme step which i dun want to. Thank you!!