[Resolved] Reliance Communications — FRAUDLY BALANCE DEDUCTION | |||
sir, with most humbly and respectfully, this is adarsh kumar from Aurangabad (824101), Bihar. I am using Reliance GSM sim card, my no is [protected], my balance of rupees 5 and 30 paisa is deducted fraudly without any valid reason on 6th of Jan. 2015.When I contacted customer care on 198 they Noted my complain and have given Complain no - [protected]. When I contacted later they told me that your problem will be resolved in next 24 hours but my balance is not refunded till today and after that I cannot make a contact with customer care and even they have not reverted with proper solution.My major concern with them is that i cannot make a contact with them. So, please resolve my problem at the earliest. Was this information helpful? | |||
Jan 2, 2017 Complaint marked as Resolved i got a call from reliance's customer care executive and amount deducted had beeen refunded to me. Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Adarsh,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications