[Resolved]  Reliance Communications — FRAUDLY BALANCE DEDUCTION

Address:New Delhi, Delhi

sir, with most humbly and respectfully, this is adarsh kumar from Aurangabad (824101), Bihar. I am using Reliance GSM sim card, my no is [protected], my balance of rupees 5 and 30 paisa is deducted fraudly without any valid reason on 6th of Jan. 2015.When I contacted customer care on 198 they Noted my complain and have given Complain no - [protected]. When I contacted later they told me that your problem will be resolved in next 24 hours but my balance is not refunded till today and after that I cannot make a contact with customer care and even they have not reverted with proper solution.My major concern with them is that i cannot make a contact with them. So, please resolve my problem at the earliest.
Was this information helpful?
No (0)
Yes (0)
Jan 2, 2017
Complaint marked as Resolved 
i got a call from reliance's customer care executive and amount deducted had beeen refunded to me.
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Adarsh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Adarsh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information