[Resolved]  Reliance Communications — Frequent deduction of balance on daily basis

Address:Jaipur, Rajasthan, 302018

From the last four days, a flash message is apprearing on the screen, four times a day showing call charges of rs. 5, reason not known.
When calling customer care to ask what is it for... They too dnt have any exact idea i guess. Sometimes they say... A message has been sent from my number or calls have been made to reliance value added services due to which this amount is deducting.
But the fact is that... I am not making any call or message... Not subscribing for any of the other services. How could you people activate something from your own and deduct the balance.
I am calling the customer care department continously to deactivate the service but as usual, they cant help.
I have to go to the sim services in my phone's setting and deactivate it (According to them). But the thing is... I dont have any such option in my phone.
Now how could i help myself then. My balance is almost zero now... And as and when i'll recharge, you people will again deduct the amount.
I have seen so many complaint on the same issue in this portal. This might be the good way of making money.
I am very much dissatisfied from this whole thing. Please deactivate the service... I dont want my money back... You just deactivate whatever u are charging me for ridiculously.

I am expecting an urgent action on your part.
I have attached the screenshot also for the flash message
+1 photos
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Sep 1, 2016
Complaint marked as Resolved 
It has not been resolved. I didnt even get a call or message from customer care executive.
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Consumer ID[protected]

I have registered at least 8 complaints since the last 2 weeks. The complaint is always closed as soon as the Internet start even for a slight second.

Issue- Internet and landline frequently disconnect in intervals of 5-10 mins.

Please look into the matter and provide resolution as soon as possible.
Please sign this online petition against RCOM 4g migration issues.
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