[Resolved] Reliance Communications — FWP device not available for long time | |||
I am from Lucknow, I am a Post-Paid customer of Reliance India Mobiles, my reliance phone (LG product) Relationship No. :[protected]. The problem I am facing is my phone is around 6 years old and in the current date device is not working having battery/hardware/receiver problems. I have visited all the reliance stores to get the new device but executives are saying that the LG has stopped production for the same. I have searched a lot for a new phone/set to buy and transfer the number but phones are not in stock/not available in whole city. Some executives from reliance are trying to provide some old sets/phones for[protected] Rs with 3 months guarantee but these sets are not seems good as may be it can be replaced products. I am in the process for the same for last 7-8 months and my post-paid is in progress without any calls or service used So, provide me the info if I can buy the right product online or any other solution you can provide ASAP. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Customer,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Yes sure...My alternate number is +91-[protected]
There is a complain regarding the transfer of my number...I have got the device from Mr. Sanjeev and Sudhanshu (Reliance, Lucknow). But after 3 weeks have been passed but my number is not yet transfered to the new FWP device.
When I am calling them they are not responding and picking the call...
My Reliance Relationship No. is: [protected]
Facing lot of problems to get the number transferred...Kindly help.
My contact number is: +91-[protected]
When I am calling them they are not responding and picking the call...
My Reliance Relationship No. is: [protected]
Facing lot of problems to get the number transferred...Kindly help.
My contact number is: +91-[protected]
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications