[Resolved] Reliance Communications — Generating bills for Terminated service - Please resolve | |||
Hi, This is Srinivas, my reliance net connect no is [protected]. I have raised few tickets[protected] and[protected] to terminate the service but they are not doing so and generating the bills for the terminated service. Please advice how to proceed. I went reliance outlet and asked them to terminate the service they asked me clear the outstanding amount, I have cleared the outstanding amount and they said the connection is terminated. But when I called the customer care service they are saying the connection is still active. Please advice what should I do and how to terminate the service and how to proceed. I am getting bills for the unused connection. Thanks and Regards, Srinivas. ([protected]) Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications