[Resolved] Reliance Communications — Generating postpaid bills in spite of not using phone and request for closure of connection

 
17 Reviews
India
 Sanjeev seth1
I Sanjeev Kumar Seth was using Reliance Postpaid connection no. [protected] in Ahmedabad. I left Ahmedabad six months back. I was generally getting bill for lump sum amount Rs 500-600. Now I am in Karnataka. When I came Karnataka I received bill of Rs.[protected]. When I enquired about this they told its due to roaming charges and higher call rates. That time I was not convinced by the company .But I received several calls from company for payment. The lady who called me regularly promised me that you pay this bill You will not get further bill and the connection would be closed. I agreed to pay the bill on assurance that I will not get further bill because I did not require this connection for longer as I left Gujarat Circle. On 07.05.2016 I received call from company that I have not paid the bill after January. I was surprised to hear this they are still generating the bill for connection which I am not using for the past five months and I have thrown the Sim. Yesterday one lady call me and telling she is from legal department and told me either pay the bill or be ready to face legal consequences. She was using abusive and filthy language. Kindly look into the matter and close the connection what I am not using for the past five months
Complaint marked as Resolved Oct 15, 2016

Complaint Status


[May 08, 2016] Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Reliance Communications Customer Care's response, May 10, 2016
Dear Sanjeev,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments  16 Comments     Updated: Share0Tweet0

Comments

Dear Sanjeev,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
I Have submitted 2 problems in your sight,
there was no response from their side,
kindly try to resolve it.
I am getting irritated with these problems.
My number [protected]
Sir mera daily balance cut ho RHA h
Please give me solution
Complaint no[protected]
Reliance internet data card my request for disconnection the service of data card no [protected]
Recharge full profite do not gen..
Company deducted Rs. 3.00 from my main balance and give message for it that Amount charged for VAS USSD Services.
I did a recharge of 299 on my reliance number, amount got deducted fron my account but no data credited.
As I have lost my mobile so plz block my reliance num.I have called customer care but they r not responding
Please close my no-[protected]
"Nothing Much.. Just paid 2200 for nothing at all from first day"
My balance 4/2/2016
Rs.44.00
5/2/2016
Rs.41.00
Dedicated Rs.3.00
Refand 3 rupees
At my no [protected] almost48 rupees reduces please refund my balance
Hy I want my number to port to Relaince so I give deposit 500+ 100 rs service charge but manger talk with me very rude
My post paid nu [protected] bills of this month high.pl help
I have received call drop from 5 days

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    43%
    Complaints
    18241
    Pending
    3811
    Resolved
    6903
    phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    location
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    Reliance Communications - Generating postpaid bills in spite of not using phone and request for closure of connection