[Resolved] Reliance Communications — Generating postpaid bills in spite of not using phone and request for closure of connection | |
I Sanjeev Kumar Seth was using Reliance Postpaid connection no. [protected] in Ahmedabad. I left Ahmedabad six months back. I was generally getting bill for lump sum amount Rs 500-600. Now I am in Karnataka. When I came Karnataka I received bill of Rs.[protected]. When I enquired about this they told its due to roaming charges and higher call rates. That time I was not convinced by the company .But I received several calls from company for payment. The lady who called me regularly promised me that you pay this bill You will not get further bill and the connection would be closed. I agreed to pay the bill on assurance that I will not get further bill because I did not require this connection for longer as I left Gujarat Circle. On 07.05.2016 I received call from company that I have not paid the bill after January. I was surprised to hear this they are still generating the bill for connection which I am not using for the past five months and I have thrown the Sim. Yesterday one lady call me and telling she is from legal department and told me either pay the bill or be ready to face legal consequences. She was using abusive and filthy language. Kindly look into the matter and close the connection what I am not using for the past five months Was this information helpful? | |
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 10, 2016 Reliance Communications Customer Care's response Dear Sanjeev, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |
16 Comments | |
Comments
I Have submitted 2 problems in your sight,
there was no response from their side,
kindly try to resolve it.
I am getting irritated with these problems.
there was no response from their side,
kindly try to resolve it.
I am getting irritated with these problems.
Complaint no[protected]
Recharge full profite do not gen..
Company deducted Rs. 3.00 from my main balance and give message for it that Amount charged for VAS USSD Services.
Please close my no-[protected]
"Nothing Much.. Just paid 2200 for nothing at all from first day"
At my no [protected] almost48 rupees reduces please refund my balance
Hy I want my number to port to Relaince so I give deposit 500+ 100 rs service charge but manger talk with me very rude
My post paid nu [protected] bills of this month high.pl help
I have received call drop from 5 days
59%
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22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications