[Resolved]  Reliance Communications — Grievance: pathetic vandor and the customer service

Address:	Bangalore, Karnataka, 560017
Website:	NA

Dear Concerned,


This is with regards to the R Com postpaid sim for which I had made a transaction of 380 INR which was paid to your vendor BR solution on 19th february 2017. Further to my interaction with the above said vendor, I wish to cancel the request and I demand full refund of the money that I have paid since I am utterly frsutrated with the service provided by your equally disgusting vendor. When i made an attempt to call the custoemr care to activate the sim and to register a complaint on the snail speed, I could hear someone saying to cut the phone in a rude manner. How dare he? It is because of custeomr like me that you people are earning money and making business and sustaining in this competitive market and you guys have the audacity to disconnect my call without any resoution and with such a tone? Is this how you treat your customer? I pity those cusotmer who still have faith in R com. I would suggest you to either change your vendor or to improve their services. I hope this gives you a chance to improvise on your horrible services and to provide me a resolution as soon as possible or you are giving me an opportunity to log a complaint against you for the mental harrasment and the trauma i had to go through for making a huge mistake of even considering to purchase sim from you people.

Hoping for a positive and satisfying response.

PFB the contact number to which I have tried calling to activate the numbers.

I do not know if you guys have quality auditing, but if you do not, let me know, I can send you the voice recording of the last call which made me take this step.

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R-com activation number: [protected] (which was confirmed, later was denied giving vague reasons which is known to you), later I was forced to choose this number: [protected].