[Resolved]  Reliance Communications — Grievance - threatened and forced by reliance people

Address:	560037
Website:	rcom

I was been customer for Reliance broadband for more than two years (if I’m not wrong), period 2011 to 2014. In these years, I was paid my bills on date without any delay (you can check your database too).
In the year 2014, May and June month I had registered a complaint on service connectivity issues (Request ID # CNM[protected]), I had called customer care more than 30 times and sent bunch of e-mails to reliance broadband service. Almost 40 days the internet connection was failed.
But the issues was not resolved after requested so many times, therefore, I paid my last payment and I have given the cancellation request in the month of 17th June 2014 (I have the e-mail copy) because I do not have any other choice... I did not receive any communication further about the cancellations as well as the connectivity issues.

Yesterday 7th feb 17, after 3 years, I had a call from reliance (dont know who are they) states that, I need to pay some overdue amount within 30 minutes. Told them I was paid my entire bill amount but still they told me to pay.

I was threatened and forced by reliance people name called Renuka ([protected]) and Rachan or Rubchan ([protected]) to pay the amount where I was not used the reliance broadband.

I was literally abused by these two people yesterday in my office hours. I was given the cancellation request on 17th June 2014, it was not done by reliance team but they abused me to pay the amount Rs 1008.

I request you to refund the amount which was taken from me forcefully.