Reliance Communications — Harassing and not refunding the amount which they deducted | |||
Sir/Madam, I would like to inform you that, I use Reliance prepaid connection no. ([protected]). But the thing is that on 28th December 2014 Reliance activated one caller tune in my phone without my request and deducted my Rupees 46/- from the existing balance from the phone I have. After that whenever am trying to connect them to refund my balance by deactivating my caller tune they neither picking the call nor helping me in this issue, only they deactivated the caller tune. Now they are telling that they can not and will not refund the amount (46/- rupees) they deducted from my balance. Please do help me to solve this issue. Regards, Pritam Kumar Mallik +91- [protected] Was this information helpful? | |||
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Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications