[Resolved]  Reliance Communications — Harassment from reliance team - overbill without notice

Address:Bangalore, Karnataka, 560054

My dongle no. Was [protected].
Someone from reliance support reply to my email, i don't want the legal team to call me 100 times to make payment, first check the usage when you send me email for increased price and when bill is generated and then after 3gb o[censored]sage you disconnected the connection and i never used it. Make some sense and support the customer else in a few years you will not be in business. Mark the word.

They made outstading balange of rs 3983 and then disconnected the connection.
Now their legal team without any sense or knowledge are daily harrassing. They don't know how to speak, just asking give money give money.

First thing you lied and sold the dongle which i am throwing in dustbin because of this rude behaviour of reliance.
Second your team lied to continue the unlimited plan for 25 gb 4g without any increase in price.
Again in between you upgraded and generated the bill of 2000 and something where i used only 10 gb internet.
After i told to adjust the billing to 1149, you guys only offer 100 or 200 adjustment and created bill which is not acceptable.
Then you charged for 3gb next month and generated the bill again.
After i told i don't want to use, you keep telling pay first then you will disconnect the connection.
Now i don't want to use and you keep on calling daily for payment.
Don't you have anything else to do.?
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May 10, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2016
Reliance Communications Customer Care's response
Dear Neeraj,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Nov 10, 2016
Updated by Neeraj88388
You already have number, contact the one who is calling daily and asking for money. I also sent email to your team and waiting for some reponse.
Verified Support
Nov 12, 2016
Reliance Communications Customer Care's response
Dear Neeraj,

Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you.

Regards,
Reliance Communications
Nov 20, 2016
Updated by Neeraj88388
It is not resolved. Your team is lying or you are lying. Between your legal team is worst. They sending notice to me again and again, yet your support team are not providing information about usage or cheating they have done. Shame on you.
Complaint comments 

Comments

Today evening..a unknown number called me and harassment me..i don't know about him but he know me..give my details information to blackmailing me.this number is [protected].please action about it.
thank u sir.
pabitra sahoo

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