| Address: | Mumbai City, Maharashtra, 400059 | | Website: | www.rcom.co.in |
Reliance communication not only has pathetic network where the number is perpetually not reachable but also has extramly rude and bad customer service
i had applied for mu nymber posrting postpaid connect [protected] from reliance to vodafone. The rejected my request 3 times stating bill outstanding.
Dont they know if this is an active number naturally the current months bill will be outstand or is this atactic of customer harresment.
Working people are not free waiting to go to their god for saken outlets (where people sitting cant service customers as they do not know what to do) all the time.
So after 1 month of my request getting rejected 3 times for same stupid reson (as current months bill is outstanding) which is also of standing instrusctions they refused to port mu number
i called the call center and said please convert from postpaid to prepaid so finally i can get rid of them. And the response " if you want to convert to prepaid it will take 5 working days. You will get sms and then go to a outlet give id/address and passport photo to get a prepaid sim" this stupid and ridiculous to begin with. But i still play along and said ok take a request . Its been 10 days am still waiting for the sms to come that my number is converted to prepaid...
So now can someone from reliance please solve this issue or i will cancel the remaing 3 numbers that my family also uses.
Very diappointed and annoyed customer
delnaz balsara
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