[Resolved]  Reliance Communications — horrible service by reliance

Address:

Mumbai City, Maharashtra, 400013

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SAT 23:51
I have been a Reliance customer for past 5 years and today really feel so disappointed and cheated.
Have been calling on 198 for customer service but I am unable to reach them as well. Giving up hopes finally decided to visit the Reliance store located near my office at Shop No. 13, Mahavir Building, No. 314, G. K. Marg, Lower Parel, Mumbai, Maharashtra 400013, Visited the gallery at 7.45 pm and was surprised to see the gallery closed.

Trying my fate the next day visited the gallery morning at 11.00 am the gallery was not opened yet, tried again on the next day 11.30, wow what a relief the gallery was finally opened and at last, I found the person who could help me out. The guy then sorted my issue and asked me to pay Rs 207 which was paid even though I found the issue baseless and was due to their past negligence. He told me that the service would get activated by the end of the day. I almost waited for one and a half day for the Sim card to get activated again. But no luck the Sim card was too adamant..

Really frustrated had to visit the gallery again located 25km away from my house. It is around 2.18 pm as I am waiting here since last 45 mins for the person to arrive and the person responsible for the gallery has closed the shop mid afternoon and is busy enjoying his lunch. Irresponsibility from such people cause so much loss to others and they just don't give a #### abt it. Hope Reliance is aware abt the damage and loss of time caused to their valued customer and do not wish to lose them because of such ######.Hoping some action is taken on this

Though I am still stuck and my number is deactivated, having faith in Reliance hope someone reading this message would help me out.My details are as follows

Rashmitta Shetty,
Mobile number: [protected]