[Resolved] Reliance Communications — I am complaining about provide wrong information and sale the product

Rajesh Wala

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400601

I am rajesh j. Wala. My reliance prepaid number is [protected]. As per discussion with dev vrath on reliance customer care number 198. I have subscribed to rs.93/- 4g net pack for 28 days with daily 1 gb pack but my rs. 93/- balance is finished within 3 days and company got deducted from the main account. I contact to customer care and given complaint but not response from their side. They keep my phone on hold for long time and then disconnected. Many times i try to contact customer care but in single ring mobile was disconnected. I think they purposely blocked my number. They will make wrong commitment. I also complaint given to reliance gallery then also they are not taken any action. This is cheating and totally harassment to me

Thanks
Rajesh j. Wala

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Aug 19, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2017

Reliance Communications Customer Care's response Dear Rajesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications