[Resolved]  Reliance Communications — I am constantly getting calls from so called Reliance people

Address:

Bangalore, Karnataka

Hi,
I am constantly getting calls from so called Reliance people since November'13. This is my story!

I was using RCOM 2G datacard since 2010 and never had a delinquency till I lost my data card in October'13. I have filed a request on 21/10/2013 to terminate my connection. When I contacted the same on 31/10/2013 for the status, they told me there was no complaint raised. So, I have requested them again to raise a termination request and now it is done[protected] dated 31/10/2013. I have received the bill for October'13 as 533.71/- (which is actual and normal) on 1st of November'13. I have paid and cleared the bill on 7th November, so that they will process my termination request. Then starts the story!
I have called RCOM on 06/11/2013 for the status of termination and they said it is under process and will be done soon. After I have paid bill on 07/11/2013, I have called them again on 12/11/2013 to know the status of my termination request. The CS team raised another request with[protected] dated 12/11/2013 and my connection is reactivated/ swapped/whatever it is.
I was waiting for my bill on 1st december'2013, surprisingly, I got bill for the period 01/11 to 06/11 and again from 12/11 to 30/11. From the bill, it is clear that my connection is terminated/ closed on 06/11 and reactivated on 12/11. My question is how can I use the service when I do not have the CDMA dongle with me. Ideally, I was supposed to get a pro-rata basis bill only till 06/11. I would have paid the bill if this was the case, but have been following up with these people since then to send correct bill. Suddenly, I started getting mails from Billing.[protected]@relianceada.com that it would be a legal case and so on.
Even now, I ask them send me a correct bill till 06/11/2013, I would pay for it. The below is the latest mail I got from them. Please help me proceed.


Thanks!
Srikanth


Reliance Communications Limited (Anil Dhirubhai Ambani Group)
No.12/2, Tower B, Subbramanya Arcade, Bannerghatta Road, Bangalore – 560029

(UNDER THE GUIDANCE OF)
DISTRICT LEGAL SERVICES AUTHORITY, BANGALORE URBAN

PLC NO: 76546/2014
Date:10.05.2014
To,
SRIKANTH SIR KADIMCHARLANO 11 RANJITA NILAYA MUNIREDDY LAYOUTBEHIND BBMP
OFFICE DODDANKUNDI OUER RING ROAD MARATHALLIBANGALORE560037
Sub: Pre Litigation Dispute between M/s.Reliance Communications Limited and
yourself with respect to Non-Payment of Service Charges due.

It is noticed that there is a dispute between yourself and M/s.Reliance
Communications Limited Bangalore regarding amount due payable by yourself.
The Applicant, M/s.Reliance Communications Limited has requested this
Authority to take up the same matter for amicable settlement through
conciliation before the Lok Adalath. Therefore, the Lok Adalath has been
constituted for settlement of the Prelitigation case.
There, you are hereby directed to take the notice and appear before this
Prelitigation Lok Adalath Sitting No.86/2014 on 09.06.2014 (Monday) between
11:30 a.m. and 4.00 p.m. before at Office of the Deputy Registrar,
Conference hall, 1st Floor, City Civil Court, Bangalore – 560 009
To the Notice:
• The said Notice has forward to consider your grievances and get the
matter settled Amicable in the Lok Adalath.
• Award given by This Court is deemed to be the decree to the City Civil
Court U/Sec 21 of Legal Services Act 1987, and same is final an binding on
both parties to the dispute.
Account No :[protected]
Mobile No :[protected]
Amount Due : Rs.1281/-
Don’t reply to this email for any clarification please contact GAYATHRI
Contact No.[protected]
Hard copy of the notice is sent through post if you are not received the
same take copy of this mail and visit above mentioned Court address..
The Manager
Member Secretary
Reliance Communication
District Legal Services
Authority Bangalore
Bangalore Urban.