[Resolved]  Reliance Communications — I am facing the balance deduction from 55123 for unsubscribe messages

Address:	New Delhi, Delhi, 110044
Website:	www.rcom.co.in

I am realy disappointed from the commitment of reliance communication ltd

I am facing the Balance deduction from 55123 for unsubscribe messages about deductions of my main balance I have approached so many times
1-Reliance Customer care on *333 & 198, [protected] &[protected]
2-I have also visited reliance mobile store at sec 49 Noida up, reliance mobile store at pul prahlad pur new delhi & reliance mobile store Suraj pur greater noida
3 - i have also approached on reliance appellate authority at Delhi & mumbai
4 - I have also emailed to [protected]@relianceada.com & Rcomappellateauthority.[protected]@relianceada.com
rcomappellateauthority.[protected]@relianceada.com &Rcomappellateauthority.[protected]@relianceada.com
but till today i don't got any solution about this from these side.
now these messages are sent from 55123 to [protected] in different timings from 17th of march these timings are
between 12 am to 1am 3-4 messages
between 6pm to 7.30 pm 3-4 messages
between 12pm to 1 pm 3-4 messages
between 6 am to 7am 3-4 message
i have got these messages from 55123 and rs 1 is deducted from my main balance, i have got 3 to 4 messages in one time & these messages sent 4 times in 24 hours per day.this means i have lost my 12 to 16 rupees from 10th of march 2016 countinue on daily basis routine per day .
So you can under stand better in this situtation any customer will be dissappointed from any company.


So I requested you that provide me a final solution . other wise in future i think about MNP.


I have facing with problem look out from 10th of march 2016 that is

The company deduct my main balance every 5 to 6 hours with 3 to 4 sms

Showing that last sms charge from main balance:1.00 avaliable main balance is ...

Timing duration is


Between 4 am -5 am 3-4 sms

Between 10 am- 11 am 3- 4 sms

Between 4 pm -5 pm 3-4 sms

Between 10 pm -11 pm 3-4 sms


& these sms are sent me from 55123 to [protected] till present there is no any solution provide about this problem fromyour side if any customer like me lost 12-16 rupees per 24 hours for unsubscribe messages, you can under stand what he will do.


And deactive all the such type of services from current.These services are use less for me & also it is noted that in future such type of diduction could not created with me from your side.Also provide me the detail 0f 55123, for wich service this number is used

So i request you plese solve my problem on prority basis .


Awaiting your response asap


Regards


Awadhesh singh


From delhi

Mob -[protected]

Alternate number - [protected] ( any time)