[Resolved]  Reliance Communications — I am not receiving my negative billed amount after my device termination

Address:531173

Hi dongle number is [protected], i have terminated by connection at the time of termination i asked customer care that will receive by billed amount of -2300 back or not? He said i will!! But when after termination they are saying that i will not receive my money back and if i want my money i should reactivate my dongle connection.Please do needful help
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May 11, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Sep 18, 2016
Updated by Narendra Vadlamani
My alternate number are [protected], [protected]
Verified Support
Sep 22, 2016
Reliance Communications Customer Care's response
Dear Narendra,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Sep 24, 2016
Reliance Communications Customer Care's response
Dear Narendra,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications
Oct 17, 2016
Updated by Narendra Vadlamani
Still how many days it will took to recieve my money back?
Complaint comments 

Comments

They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call & billing section will call us daily for paying the bill generated after deactivation .Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY

Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .

Please sign the petition in Change.org to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc
Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

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