[Resolved] Reliance Communications — I had regitered a complaint regarding disconnection of my services..

[email protected]

from Mumbai, Maharashtra

Address:

Ghaziabad, Uttar Pradesh, 201005

I had accidently made the payment of 13k instead of 1300 for my broadband connection. But when I called reliance communication for reversal of money to my account than they said I either you have to disconnect the connection or keep using it because money will be minus from the account.
This had been going on for the last 4months but I didn't got money back.
Now I made the complaint to disconnect my connection & even I got the call from Reliance Mumbai but still they are not disconnecting my services & still they are charging for the services which I don't want anymore.

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Jan 1, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Nov 29, 2016

Updated by [email protected] Kindly take an action against them ASAP otherwise I'm going to suicide by the end of this week.

Verified Support

Nov 29, 2016

Reliance Communications Customer Care's response Dear Mr. Bhandari,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications