[Resolved]  Reliance Communications — I haven't got my benefits

Address:Srinagar, Jammu and Kashmir, 190011

Sir, I had recharged on 14th may 2017 as I got SMS From relience that It is special offer for me R2R UL + 500 local std mins +3gb 3g data buh sir I'm not getting my 500 mins. Your customer care is sayng that offer was for RC 152 But I have Proof that was for 151 on that particular date when I recharged And I Will screen shot you that sms also

sir I want you to give my 500 mins which is my right on recharging of 151

my relience number is [protected]

Please pay attention that will be your most kindness

Thankyou
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Jun 23, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
May 16, 2017
Updated by Azhar sadiq
sir Please look into this matter
Verified Support
May 16, 2017
Reliance Communications Customer Care's response
Dear Azhar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
May 18, 2017
Reliance Communications Customer Care's response
Dear Azhar,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
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