| Address: | New Delhi, Delhi, 110044 |
First of all i was an mts service user. Reliance communication merges
Operations without even informing the existing customers.
Secondly your service after the merge is so poor that even the whats
App (Lightest app on play store) messages do not get delivered
Further your customer support is so deficient that i tried all the
Possible ways to contact you but they either do not work.
This is the summary of my attempts to deactivate my account — (See
The snaps in attactment)
1. On 20th nov'17 i mailed mts support to deactivate (I didn't knew
About the merge
Then)
2. When i came to know about the merge i raised a complaint on
Reliance consumer
Complaints forum on 22nd nov'17
3. I mailed [protected]@relianceada.com to deactivate my account on
1st dec (Since i did'nt receive any response)
Today i've received ebill amounts to 1600, whereas my ;postpaid plan
After the taxes amounts to 590 (See the attachments) now explain me why
Should i pay extra?
Or is it that you will assign any random post paid plan without even
Consulting me?
The bottom line is, i want the deactivation of my account and i want
It right now
Ive analysed the bill previous dues are 885 (That too i don't
Understand why) + bill for december (688) i will not pay for the
Service i'n not using.
You just can not bill me with any amount you want, for december bill
Im not going to pay
And i want the deactivation immediately
Mdn/rcom - [protected]
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