[Resolved] Reliance Communications — Illegal deduction

Puspendu Majumder

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700061

My reliance number [protected]. I am very old customer about 12 years. Boxoffice services is automatically activated and rs. 7 is deducted from my a/c balance and sending me message "you have been successfully subscribed to boxoffice service for 7 days. To unsubscribe sms unsub 2674 to 155223 (Tollfree)." i dont know about boxoffice service, why this happen?

I never see that type of automatic activity in any other network. Please refund my balance and don't do that next time. Otherwise i'm compelled to change the network all numbers.

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Jul 12, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2017

Reliance Communications Customer Care's response Dear Puspendu,

Please give us some time, we'll get this checked at our end and revert back to you with an update on this.

Regards,
Reliance Communications

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Comments

Puspendu Majumder

from Kolkata, West Bengal

After sometimes, deducted Rs. 10/- from my a/c balance, by the coming sms "Dear Customer you have been subscribed for Full2Music pack. You will be charged Rs.5/- per day." what is this? We are bokachoda achhi? You are totally gang of thief.

Puspendu Majumder's [Complaint's author] reply, Jun 10, 2017

Reliance totally gang of thief.