Reliance Communications — illegal deduction of balance

Have recharged with amount 70 on 16th august in my no. [protected] and got 56 rupees as talk time but the reliance had deducted 30 rupees from my main balance in the name of vas this is so horrifying you can't harass any customer like this and this is against the customer policy, i have tried to complain on 198 but the customer executive be-fooled me. I hereby inform you to re credit my account balance otherwise i would be bound to take some severe steps. Today also they deduct my money there is no satisfactory response from the other side i am very much harassed and bound to tell it to higher authority and tell everyone regarding it and post complain everywhere. Call me on [protected] because my reliance no. Is in roaming
Thanks.