[Resolved] Reliance Communications — I'm complaining about roaming issue

Saddam_27

Address:	430001
Website:	www.rcom.co.in

Reliance gsm — mobile showing roaming notification unnecessarily and couldn't make call..

11 reviews
Yu yuvrajtidame on jan 20, 2014
Submit a complaint
Hello sir/madam, i'm using reliance gsm sim. I'm living in pune city, maharashtra and from few months, my mobile shows roaming notification unnecessarily and i couldn't make calls when roaming symbol appears. I haven't change circle i. E. Cellular network circle (Maharashtra circle). When i tried to contact customer care, they accept that it's a technical problem but they don't take my complaint. I also tried to talk with customer care supervisor but as usual they are always busy..!!! So please help me.. My name is shaikh saddam. My no is [protected]

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Jul 8, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2017

Reliance Communications Customer Care's response Dear Saddam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Jun 07, 2017

Reliance Communications Customer Care's response Dear Saddam,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Jun 07, 2017

Reliance Communications Customer Care's response Dear Saddam,

Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you.

Regards,
Reliance Communications