[Resolved] Reliance Communications — I'm complaining about the services

vamsel

from Mumbai, Maharashtra

Address:	400017
Website:	www.consumercomplaints.in/new_complaint

I recharged on 11th july 2017 for rs.50, after all deduction i got 43rs within sec i received msg that we are deducting 11rs for some activation from your main balance sms or call us for deactivation which i did and i didn't receive the amount which deducted also after 3days today when try to call it show your balance is 2.20rs.
This means you all fooling us by showing such offers and options and finally i call up your customer care number to inform but the ivr saying you have to recharge to connect with us.
What he'll is going on. I want my balance to renew the same amount

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Aug 23, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2017

Reliance Communications Customer Care's response Dear Customer,

Apologies! To assist you with your current concerns, please share your your contact details along with an alternate number on Socialmedia.[protected]@relianceada.com we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications