[Resolved]  Reliance Communications — inappropriate bill generation

Address:	600017
Website:	Www.rcom.co.in

Four days back my reliance post paid no was barred. Reason cited was non payment of a 5 year old data card bill amounting to 1061 rs. The period for which the bill was generated, i was abroad. As my family is abroad and i am the only one using the data card, there was no possibility of any one else using it. I registered a complaint over phone. I was told to pay the bill first and then only my complain would be addressed to. As this was the third time i was going through the same issue with reliance (Twice prior to this.. Once it was addressed and second time no one bothered and i too didn't pursue it), i told the customer care sternly that till it's resolved i wont pay the amt. Even after that i was regularly paying my mobile bill and till to date from last 5 yrs i have paid a huge sum without fail. I made a mistake of continuing my association with reliance even after the data card episode. I should have terminated my other number 5 yrs back itself. Since it's reliance fault where the bill was wrongly generated, i ask for a waiver of 1061rs. At max i will pay only the package amt i had taken. And also my mobile no to be debarred and once again restored. Otherwise you are going to lose a valuable customer and along with the old pending amount also the current mobile bill. Also few of my friends and relatives have supported me and decided to terminate reliance services if my problem isn't resolved. No one has trust in your service as many people have problem with your service. You are losing your credibility, i am sure you are aware of it. I have all the proofs with me, so reliance just can't force me to accept this unethical demand. Hope my problem will be resolved soon.