[Resolved]  Reliance Communications — incorrect billing

Address:New Delhi, Delhi, 110075
Website:www.rcom.co.in

My latest reliance gsm ([protected]) bill shows that the monthly rental is inr 1100.69, whereas as per my active bill plan monthly rental was inr 499. How come this 1100.69 plan got active?

There was neither any plan change request from my end or any intimation from reliance related to the change of plan.

I have raised several complaints through telecalling and email ([protected]@relianceada.com) as well. But no response till date.
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Sep 21, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2017
Reliance Communications Customer Care's response
Dear Deepanjan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Aug 14, 2017
Reliance Communications Customer Care's response
Dear Deepanjan,

We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction.

Regards,
Reliance Communications
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