Address: | Mumbai City, Maharashtra, 473111 | Website: | www.rcom. co.in |
Dear sir
I request to inform you that i am a reliance gsm customer with mobile number [protected].
I was browsing internet through my mobile on 19 july and 20 july 2016 and while browsing it automatically redirected to a page which opened and closed and a message came of balance deduction and a service activation. It occurred two times with a total balance deduction of rs.173.
As per trai no service provider can activate any service and deduct balance without consent of the customer.
I complained to the customer care and they promised me to revert back my balance with service request no.[protected] dated 20 july 11:00 am. But they did not returned my balance and now they don't listen at all saying me to call back again or senior are busy.
I request you to please look into the matter and take proper action.
Thanking you
Yours faithfully
Shashank tandon
Mob [protected], [protected] Was this information helpful? |
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