[Resolved]  Reliance Communications — Inefficient and indecent staff

Address:Kolkata, West Bengal

Dear sir
i had taken a connection, no- [protected] which i could not use due to your horrible network. however i was still paying bills without any service from your end... somehow some bills was unpaid unintentionally amounting RS 613/-. your person namely Riya chauhan (that is what she said)from ph nos [protected] and [protected] asked for the payment and i asked her to guide me with address after failing to pay on monday at tollygunge outlet as it was closed down. she guided me to pay at taratala which my person could not find. however she somehow inferred that i dont want to pay and threatened me with legal notice of what stature...i dont know and dropped the connection. i tried to contact her repeatedly to know other addresses for payment which she could not provide until i smsed her to let her know about her indecency and inefficiency. then she smsed me with one address . i am a dignified citizen of india.. hindu in belief and is quite aware of my responsibilities.. your person not only insulted me but also wasted my person's time for a meagre amount of 613/-... i demand get an apology from either your company or the person concerned. however i will find a way to pay your amount of Rs 613/- in any of these days.
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May 13, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2017
Reliance Communications Customer Care's response
Dear Raj,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Apr 10, 2017
Reliance Communications Customer Care's response
Dear Raj,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
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