[Resolved]  Reliance Communications — inefficient customer care services

Address:Bhopal, Madhya Pradesh

Sir/Ma'am, My reliance no. is [protected].I had bought Internet pack of 27 rupees, 150 MB for 7 days.Though the pack has been activated, I am not able to use Internet and other applications like WhatsApp and Viber.Moreover money is being cut from my core balance.Already 15 rupees have been cut from my core balance and none of the customer care nos. mentioned on your website are responding, in spite of repeated attempts.It has caused a lot of inconvenience to me.I request you to look into the matter and take immediate actions as soon as possible. Thanking You Neeta Saxena
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Neeta,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Neeta,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information