[Resolved]  Reliance Communications — INTELGAMESUB VAS Service

Address:Pune, Maharashtra, 412115

Hi,

Tapas Chatterjee & my reliance no. Is[protected]. I am not using any vas facility service and not near future. But as per balance notification my account balance deducted rs. 21. And this is not once, this is done regularly. Which is frustrating. Repay back my balance, because this is not for once that has happened.

Even you unsubscribe, nothing happens.

Generally sms received "you have been successfully subscribed to intelgamesub21 service for 7 days. To un-subscribe sms unsub 4043 to 155223 (Toll free).

I am not subscribe any vas services or not activated.
Please reply as soon as possible.
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Nov 24, 2016
Complaint marked as Resolved 
The INTELGAMES service was deactivated but there was no refund. It deducted nearly 40/-.Rs from my balance.
Reliance Communications customer support has been notified about the posted complaint.
Nov 16, 2016
Rklagwal's response
Mobile balance deduction
Nov 23, 2016
Updated by tapas2678
My updated mobile number is [protected].
Verified Support
Nov 30, 2016
Reliance Communications Customer Care's response
Dear Tapas,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
Complaint comments 

Comments

Dear Reliance Team,

I have using two reliance connection from last five year. I have faced a problem in bill payment updation . I have paid all bills timely but my all new bills showing previous bill outstanding why ?

Kindly you check my bill & update my all previous paid.

Reliance No - [protected], [protected]
Dear sir mob no [protected] my balance deduct[protected] and[protected]Rs and 10Rs I am calling 198 but no response help me thanks

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