[Resolved]  Reliance Communications — Internet disconnected without reason

Address:

Pune, Maharashtra

Respected Sir,

My Ac no.[protected] is internet wired line, my internet connection is closed and after payment also it is not reverted with any solution.

As per you call center situated in Mumbai they are stating non payment of bill.
I have already paid the bill for the month which is already deducted from my account.
But now they are saying that the amount paid in the month of December is rejected...When asked for the reason why it has been deducted, they are unable to tell the reason. Thus I cross checked with the bank and saw the bank statement, it is reflecting that the amount is been cleared and no pending amount is left.

My issue is
The people is highly uncooperative and does not try to understand the scenario I am trying to tell them, the persons lik Vedpal, Mangesh And Surekha these were the people with whom I spoke and they tured out to be highly unresponsive, they seemd to be not at all concerned with the problem we are facing .

Its almost now 4 complete day and I have incurred a heavy loss in my business.

I would like to get a solution on this immediately as this is the mental harassment from your organization and harassing people out of no reason.

I have payed my bills on time still you are asking to pay tha amount. If any issue was there in the month of December, the it was to be solved in January, but after 6 Months you guys are waking up from the slumber and creating problem this is highly inhuman and unprofessional attitude. This is not accepted from the huge name .
I hope now my issue will be solve .

Jeevan Pradhan
Ac/ No. [protected]