[Resolved]  Reliance Communications — Internet Excess Bill without even using

I have been using Reliance Internet for more than 3 to 4 years without any problem paying around Rs900/-per month for unlimited usage but after the 4G Wi-Pod installation to my surprise I received a bill of 2026/- I filled a complain #[protected] and expected a response but did not receive one. Called the toll free # butno response.The toll free number when called will always disconnect the call which is very bad customer service.
Thus I cancelled my Internet connection today(13/09/16) after paying Rs.4163/- of my hardearned money even without using the Internet all throughout last month because the connection was disconnected.
I am sorry to note that I feel cheated of my money and the right to atleast listen to my complain being attended to
Please do the needful, atleast I did love to hear from You
Was this information helpful?
No (0)
Yes (0)
Oct 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2016
Reliance Communications Customer Care's response
Dear Hari,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information