[Resolved]  Reliance Communications — internet services offline for 21 days effectively, c care no. unresponsive and full bill generated

Address:Pune, Maharashtra, 411018
Website:myservices.relianceada.com

Internet services has been offline since 24th aug 2017, (21 days effectively), since then i have been relentlessly trying to register complaint by calling c care toll free[protected] with no response from the other side and also by online portal on "myservices. Relianceada.com", with a error msg for each attempt. Also i sent numerous mail requesting for call back to "'[protected]@relianceada.com'; '[protected]@relianceada.com'". Now bill has been generated for full amt on 11th sept 2017. I now request for termination of services at the earliest.
Subscriber id:[protected]
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Nov 1, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2017
Reliance Communications Customer Care's response
Dear Customer,

We have noted your concern and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Sep 14, 2017
Updated by smitshalva
hi please arrange for call back to my alt contact no [protected]
Complaint comments 

Comments

Please refund my main balance, I didn't active any vas so why u people deducting my main balance?
hi please arrange for call back to my alt contact no [protected]

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