[Resolved] Reliance Communications — Intolerable behaviour of reliance workers | |||
I am dhruv saini, resident of divya jyoti apartments, rohini, sec-19, new delhi Was facing a internet loss problem for the last 10 - 12 days. Theu gave me a number that was [protected] of mr, gulmohan. He told me to wait for 2 more days, i waited and called again and again he gave me a day, this thing continued for 3 times. On 16/5/2017 internet was back but for everybody including my neighbours but not mine i called him and again he said "apki side me problem hai shayad koi islie, kl akr krdenge" i waited but next day when mr. Ranjeet ([protected]) came after pressurising him to come and make things work he and his workmate came and made things work but they made my network open, ie anybody can connect to my network. They told me to give some "kharcha pani' and they will solve everything and when i refused to pay the same because somewhat 6 -8 months back when i bought the router, they demanded 200 bucks to configure the same, which i paid. But again they asked for the money which i refused because the whole problem was created by them only. Mr rakesh ([protected]) refused and said" koi nhi koi nhi koi problem nhi h ekdm sahi h aise hi chala lo and mere pass time bhi nhi h 15 mn lgjate h maine nhi kr rha hun"and left everything. On 13 i met with an accident and had stiches on my head i made a call but they said"hum yahan h aap yahan ajao' i went there but only mr ranjeet was conversating with me the other one just left. So i want to complaint against them becasue their behaviour and irregularity in their work. Was this information helpful? | |||
Jun 29, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 18, 2017 Reliance Communications Customer Care's response Dear Dhruv, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support May 29, 2017 Reliance Communications Customer Care's response Dear Dhruv, Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no proper response from your end. Hence, request you to share an alternate contact number or a preferable time, so that we can successfully contact you to address your concerns. Regards, Reliance Communications | |||
Add a Comment | |||
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment