[Resolved] Reliance Communications — Irresponsibility of customer care representative and cheating of balance deduction | |||||
My Name is Raaj kumar residing in Tamil Nadu, My reliance mobile number is [protected] and from which I made a call to my friend called Muthuraj and his number is [protected] which is a local Indian Tamil Nadu circle, for this local call the reliance has debited me Indian Rupeers 50/- just for 21 secs, I can provide my call history, To resolve this issue I contacted the 198 complaint number and Mr Selvam Representative for reliance attended the phone and talking harshly and badly to me, he is telling that this is an International call and we won't do refund and used worst words with me, So I asked him to connect to the superior authority, but they made me wait in the call line for more than half an hour, still then they didn't connect me to the superiors, I am so much disappointed with Reliance, I am regular customer of reliance for more than 5 years, besides that they have cheated me, I need a truthful justice, Please help me and refund me the amount Was this information helpful? | |||||
Dec 17, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 14, 2016 Reliance Communications Customer Care's response Dear Raaj, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Nov 16, 2016 Reliance Communications Customer Care's response Dear Raaj, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times. Regards Reliance Communications | |||||
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