[Resolved] Reliance Communications — Irresponsibilty of customer care representative | |||||
I am raaj my reliance mobile number is [protected], i made a complaint to the customer care representative through 198 toll free regarding issue of incoming calls for my mother number, but the representative named karthi used bad words, misbehaved and blocked my number from contacting the customer care further, i checked the customer care number and called 30333333 and a woman representative took the phone and did the same i raised the complaints many times, so she also blocked my number. This is not fair. I need a real solution for my problem theses people doesn't know to behave with people. I don't know how reliance is giving the voice support contracts to these people. I need the solution for me and my mother number. Please remove the block you have made and rectify the incoming calls issue in mother number. I am ready to give further complaints to court if it is not resolved further Was this information helpful? | |||||
Oct 14, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 26, 2016 Reliance Communications Customer Care's response Dear Raaj, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
1 Comment | |||||
Comments
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required.
Regards,
Reliance Communications