[Resolved] Reliance Communications — Issue of roaming and poor customer service | |||||
Dear Sir/Madam, I have recharged my reliance GSM No [protected] with roaming pack Rs 43, money paid but service was not activated, then . again I recharged the no with Rs 36, yet the service is not activated, then, again I did top up of Rs 50 after this my incoming and outgoing resumed but roaming service is still not activated. I tried to contact your service centre with *333 and 198 but it is not getting connected to your customer care service centre. Kindly, resume my roaming services or return my money. Your customer services are worst compared to other operators in India. Was this information helpful? | |||||
Oct 27, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Mar 06, 2016 Reliance Communications Customer Care's response Dear David, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.
Regards,
Reliance Communications