[Resolved]  Reliance Communications — issue with billing, services, new connection and all other

Address:Mehsana, Gujarat

Dear Sir Relation Ship No: [protected] Reff. No D329767-MEH-B002260-NETLINK_AHDB I would like to inform you that we are the existing reliance customer and we are not happy with your services I have lots of issue with reliance and we are talking with following 2 Person Mr Amish Arrora & Amit Gajera but they are not providing a better services to us so please find following list of issue and take some necessary steps . I request you to use this Reff. No or Relation ship No and check your system status immediately so you come to know the fact. 1 when ever we calling customer care your executive reply that we don’t have your record so we can’t help you 2 when I call nodal desk I had talk with Shubhangi madam she said that our system is not updated we can’t find any information regarding your mobile number 3 we are using reliance since last 4 to 5 years or more than that so please explain me how can I believe this reason given by nodal officer 4 I am getting shock that the reliance people have reason that system not updated since 5 years 5 I had communication with Amish arrora and amit gajera from reliance but since last 4 months they are fail to solve our issue 6 we have 140 reliance number in all over India so I ask amish arora to give me a list of all numbers along with circle but they fail to give me a list in proper time limit so I decided to keep in custody all those numbers but unfortunately they fail to do that also So at the end I sent them a mail to cancel or terminate all those number and send me the latest number of list (mail sent on 1st October ) and today I think that its better to change network provider so think that due to poor services, reliance lost its 142 connection Dear sir I know the value of your time and mine also and I can also solve this issue by making MNP but I thought that I suppose to inform higher authority of reliance that they have even this type of issue also so I send this mail to all of you people Please take action and improve your service level your people’s excuse and less attention can damage Reliance’s Reputation in customers mind
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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