[Resolved] Reliance Communications — Issue with reliance network | |||
Hello, I am afraid writing this email to you after calling with customer care executive around 10 times. Every time i called customer care i get the response that system is down and i need to call after 2 hrs. This happen every alternate day, i am facing issue with the network in my number where some times no network for my number. I used sim in different mobile but faced the same issue. But when i try to get some support from your executive all the time your system is down and they can't check my details. I called customer care 10 times in last 10 days and finally i can't even talk to customer care as in my last call i requested to talk to manager so seems executive has disabled my number for customer support. This is very bad experience with rcom after using this sim for last 8 years. My details are - My number is - [protected] (Reliance gsm) Post code - 411058 (Pune) I expect some support after writing this email, if not i have no option left to terminate my services with rcom as i am not able to get the basic services from you. Feel free to contact on my number, if you able to find the network :) Regards, Vikram Was this information helpful? | |||
Sep 23, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 19, 2016 Reliance Communications Customer Care's response Dear Vikram, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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