[Resolved]  Reliance Communications — Issue with reliance network

Address:411058

Hello,

I am afraid writing this email to you after calling with customer care executive around 10 times.

Every time i called customer care i get the response that system is down and i need to call after 2 hrs.

This happen every alternate day, i am facing issue with the network in my number where some times no network for my number. I used sim in different mobile but faced the same issue.

But when i try to get some support from your executive all the time your system is down and they can't check my details. I called customer care 10 times in last 10 days and finally i can't even talk to customer care as in my last call i requested to talk to manager so seems executive has disabled my number for customer support.

This is very bad experience with rcom after using this sim for last 8 years.

My details are -

My number is - [protected] (Reliance gsm)

Post code - 411058 (Pune)


I expect some support after writing this email, if not i have no option left to terminate my services with rcom as i am not able to get the basic services from you.

Feel free to contact on my number, if you able to find the network :)

Regards,
Vikram
Was this information helpful?
No (0)
Yes (0)
Sep 23, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2016
Reliance Communications Customer Care's response
Dear Vikram,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information