[Resolved]  Reliance Communications — Issues with Reliance 4G(GSM)

Address:	New Delhi, Delhi, 110087
Website:	www.rcom.co.in/Rcom/personal/4G/4G_overview.html

Hi Team,

I have faced the below issue while upgrading to Reliance GSM(4G). Please have a look on urgent basis.

1) I have moved to Reliance store on 31st August for up gradation to Reliance 4G (Near Guru Harkrishan Nagar, Paschim Vihar). They told me it will be upgraded in 4 Hours. However it got upgraded on 6th Sept after a week when I have gone recharge of 1 GB. Moreover Store was not picking my call and I have face a lot issue due to it. Attached are the call details of the store for the reference.

2) After Up gradation, I am not able to recharge 2G or 3G plan, as I am not finding the speed up to the mark. neither I can switch back to Reliance 3G.

3) I am afraid to tell consumer have been cheated because no matter which speed I am getting but I have to pay for 4G only.

4) No consent or agreement has been signed if consumer has been agreed on it, as they can't do 2G/3G recharge after that.

5) I have done 2 times recharge of Rs 39.00(200 MB) but I am not getting the 4G balance details Nor store is able to help me out.

6) I am not able to connect on 198 nor *333 to customer care.

I would request you to please help me out on the above issue as I have got cheated and unfair practice from Reliance and no corporation received from Reliance Store. it could be easily seen in screenshot.

Please let me know if you required any additional details.

Best Regards,
Kush Dawar S/o Sh Ashok Dawar
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