[Resolved] Reliance Communications — Issues with the 3g Sim requested for 4g migration

sivat36

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500038

I have raised a complaint with the reliance customer care guys on 16th on discussion of 4 hrs. They are me to get the sim and get it activated. I brought the sim and registered it. The registration process was not done for 3 days and asked for a call back from team manager jolina sananders as i have a discussion before with her regarding the 4g sim migration. Later to contact her i tried in all the possible ways. I ave a chat with all the customer care guys on almost wasting my time of 10 hours. Still today i dint receive any call back and no resolution for the complaint raised and none of the guys are responsible. This is the worst customer care services i ever had. And each of the customer care guys say different information. I have every conversation saved with the calls as well. I want to file a complaint against this.

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Sep 20, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

Reliance Communications Customer Care's response Dear Siva,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications