Hi,
I received the below SMS regarding the Jio Fibre router pickup and refund issue. I contacted Jio Fibre customer care multiple times for the router pickup and refund of my balance. I tried writing to the Appellate office of Karnataka but it proved futile. I think everyone's on the same team of deceiving the customer. Please review the below SMS and try to understand my pain of being associated with JIO.
Your service request number SR00001B95DG for appointment reschedule has been addressed. For any further support, please call us on[protected] or write to [protected]@jio.com, and if you are not satisfied with the resolution you can raise an appeal with Appellate at[protected]. Thank you, Team Jio We would love to hear your feedback on this complaint resolution. Click https://www.jio.com/survey/en-in/sr-survey?custid=SR00001B95DG to share your feedback.
Till now I did not even receive a single call from anyone towards resolving my issue.
Please help.
My Account details are given below for your reference.
Jio Postpaid phone number: +91 [protected]
Registered phone number: [protected] Was this information helpful? | 
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