[Resolved]  Reliance Communications — Junction box rent

Address:Hyderabad, Andhra Pradesh, 500035

Hello, I am Thrilok Pushpala, Secretary of Sakharam Apartments, Huda complex, Saroornagar, Hyderabad - 500035. Reliance Communication Limited had put up a broadband Junction Box in our apartment premises and paying rent to the association of our apartment (Sakharam Flat Owners Association) since more than 8 years. But for the last one year and few more months, the payment has been stopped. When I asked one of their executives who comes sometimes, he gave somebody's number to enquire about the rent. But the concerned person never answers that phone. Many times the executive gives irrelevant answers asking us to remove the junction box ourselves. How can we remove the property of Reliance Communications Limited. The executive says the company has no internet connections from that box, hence stopped payment. I fail to understand how is that related to paying of rent for the junction box. I request the concerned authority at Reliance Communications to pay our rental till date. After that they can remove the junction box themselves.
Regards
Thrilok
Ph .No - [protected]
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Mar 20, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2017
Reliance Communications Customer Care's response
Dear Thrilok,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Aug 26, 2017
Updated by thrilok17
The issue has not been resolved and the concerned executive is not responding to our calls at all. A very very horrible customer service from reliance
Aug 26, 2017
Updated by thrilok17
I fail to understand how the status is showing as resolved. Utter careless attitude from the concerned executives
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