[Resolved]  Reliance Communications — landline phone dead from past one month

Address:Vadodara, Gujarat, 390007

I have made complaint with[protected] dtd 28/06/2017, and escalation desk complain no.[protected], dtd 08/07/2017. I have called several times to the customer care and escalation desk but by waiting of 25min to connect call, then also i could not get any result, still my phone is dead.

This is my business phone and i am facing huge losses.

My phone is dead from 26/06/2017 but due to rush (Approx 25mins waiting every time) i have complaint on 28/06/2017.

Please do the needfull asap

Ranjeet
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Sep 1, 2017
Complaint marked as Resolved 
my complaint is not resolved yet... my phone is dead till date...
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2017
Reliance Communications Customer Care's response
Dear Ranjeet,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Jul 30, 2017
Updated by Uma Travellink
dear concern,

my alternate mobile number is already registered with reliance...

ranjeet
Sep 01, 2017
Updated by Uma Travellink
even already 1 month passed from complaint that i have logged in your forum, but still i didn't get any positive reply from reliance communications. i have received several calls from their end just asking is your phone working and then they say that DLC is not working in your area that is why your phone is not working. the answers i get every time they call. but no result.
and i am getting the monthly bills and due date reminders also, but still my phone is not working.
Sep 01, 2017
Updated by Uma Travellink
and btw who said this complaint is resolved? this is not resolved yet my phone is dead from 26jun17 to till date... so please make this pending only...
Complaint comments 

Comments

Dear sir
i'm sending sms from my reliance gsm sim. My mobile no. Is [protected]. In my sim also have money and also activated sms pack but messages are not delivered to anyone.
So please sir check error and give me reply quickly.
dear concern,

my alternate mobile number is already registered with reliance...

ranjeet

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