[Resolved]  Reliance Communications — Legal enotice harassment by reliance

Address:Pune, Maharashtra, 411 003

I have received this email for a connection I had closed in 2013. I do not see the point of getting thisnow and would request Reliance authorities to refrain from stating blatant lies i.e. "informed time and again" and "duly received by you". The email is as below,

APPENDIX – M

Notice U/s 20(2) of Legal Services Authorities Act, 1987

DATE 07/09/2016

From,

The Secretary,

Pune Suburban District Legal Services Authority,

District Court, New Building

Shivaji Nagar, Pune – 411 003.

PRIYANKA NANDI

FLAT NO4 SHRIDHAR COL S NO5A/A/1 NR VEDANT NAGAR KARVENAGAR PUNE

FLAT NO4 SHRIDHAR COL S NO5A/A/1 NR VEDANT NAGAR KARVENAGAR PUNEPUNE

CAF No [protected] MDN No [protected]

Ref: - Pre-Litigation No LK/OCT16/Z1 57976 of OCT 2016.

Subject: - Proposal of Reliance Communications Ltd, for presenting your dispute with regard to outstanding billing amount of CAF No [protected], MDN No [protected] before the Lok-Adalat for determination.

Sir/Madam,

Apropos to the subject mentioned above, you are hereby informed that, the Applicant Reliance Communication Ltd, Pune with regard to the outstanding billing amount of Rs 599/- has arranged an Pre-Litigation Lokadalat on Saturday dated 08/10/2016 at 11.00 AM to 4 PM. It is contended that you have availed Services of Reliance Communications ltd, but failed to pay the above mentioned billing amount. The particulars of which are as under:-

1. Type of the bill :Telephone/Data Card service rendered.

2. Name of Customer : PRIYANKA NANDI

3. Total Outstanding amount : 599 /-

Please pay the same on or before[protected] to withdraw the case

Taking into consideration the aforesaid contentious issues, it is expedient for referring your matter at Pre-Litigation stage to Lok-Adalat u/s 19(5) (ii) of the Legal Services Authority Act, 1987 for final determination. Hence you are requested to remain present in the Pre-Litigation Lokadalat, which will be held at District Court, Pune on 08th day of October, 2016 and get resolved the matter.

Treat this as Most Urgent.

Pre-Litigation Place, Time & Date:

Dist Court Building, Shivaji Nagar, Pune – 411 005

On Saturday 08th October, 2016 at 11.00 AM TO 4PM

CHEQUE / DD TO BE ISSUED IN FAVOUR OF “RWSL A/C RIS “[protected]"

and despatch to the following ADD:-

Reliance WebStore ltd

Bldg B 18 Office No A1, Kubera Park Society

Beside Fakhri Hill Soceity Opp. Salugther House

Near Lulla Nagar Chowk Kondhwa Pune 411040

FOR PAYMENT THROUGH NEFT

Account Name Reliance Webstore Limited

Account No. [protected] (Current Account)

Bank Name Standard Chartered Bank

IFSC code: SCBL0036084

After making the payment, please provide Bank Name, UTR code / Transaction Ref No. with Snap shot of the payment.

By Order

(Secretary, Pune Dist Court)

Contact No: IRFAN [protected] (10.30 am To 1.00 pm & 2.30 pm to 5.30 pm)

E-mail ID cro.[protected]@gmail.com

NOTE – This is a computer generated sheet, hence no need of signature.
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Sep 09, 2016
Updated by Priya@2016
Verify the validity of the email and get back to me as early as possible. Such kind of harassment to customers is NOT at all acceptable.
Sep 09, 2016
Updated by Priya@2016
The mail came from E-NOTICE <cro.[protected]@gmail.com> subjected as E-NOTICE
Verified Support
Sep 09, 2016
Reliance Communications Customer Care's response
Dear Priya,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Sep 12, 2016
Reliance Communications Customer Care's response
Dear Priya,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Oct 21, 2016
Updated by Priya@2016
Still I have got another ENOTICE from Irfan Shaikh <cro.[protected]@gmail.com>. Would you please if the customer database is being hacked?
Oct 21, 2016
Updated by Priya@2016
I have not received a single response from any customer care executives. Requesting you to look into the issue asap.
Complaint comments 

Comments

Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22891
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information