[Resolved]  Reliance Communications — Legal notice from Reliance communication

I have taken reliance dongle [protected] and used it for 3 year, after that i was facing speed issue and after complaining also, issue didn't get resolved, so i closed the connection. After 2 year i got a mail to pay 2000 in 4 days or else face legal consequence. Is this your customer service. I m going to cancel all other service which is of reliance.
Worst ever service
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Jun 9, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 09, 2017
Reliance Communications Customer Care's response
Dear Nishant,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
May 09, 2017
Updated by nishant1987
How can they resolve my concern.I got email from LEGAL team that if you can't pay it within 4 days, you will be charged under IPC 420, 37CRPC and others legal term been used.

Am i criminal that you dealing me with??This is not the way of dealing with customer who uses 2-3 services of reliance.After getting legal notice, i have paid my other phone bill and in mood of closing all service and switch to other network provider.

call me at +91-[protected] ASAP.
May 09, 2017
Updated by nishant1987
Did your backend team get a chance to call me>?
May 10, 2017
Updated by nishant1987
Any update?
Complaint comments 

Comments

Dear sir I am using reliance com from last 4 month my no. was [protected] . I having problem with our service that Was not working sim from last 3 days ... I have facing many problem . So please resolve my problem fast ...
I faced the same issue and that too was happening for more than a month. Daily there were 2-3 smses and mails for legal notices.

Finally I wrote to the appellate authority and all possible members from the authority. Also attached all the communication I had been getting as Legal Notices.

Reliance responded and confirmed that those were done from Reliance only. So, Reliance has give the contacts to those so called collection agencies for collecting the outstanding amount.

Finally there was settlement done and I received full and final settlement letter.

It is really sad to say that a company like Reliance is following such practices to shell out money from customers by harassing them and making no difference between good or bad customers.

I've been using their services since over a decade, and they do not hesitate to treat you like this.

Would never be using Reliance definitely in future and neither recommended anyone using same

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