[Resolved] Reliance Communications — legal notice to pay incorrect billing | |||
Hello reliance, I am Raja from Chennai. I has used reliance pro3 datacard for one year. When I contacted customer care regarding my net speed, I was informed that my plan was only net connect though my device is pro 3. I have asked for reason and they said it is the mistake of the person who sold me the device. I was not satisfied with that answer and opted for termination of service. The very same day I have paid 1505 rupees as advance rental plan. After the termination I have received a mail with due bill as Rs. 525 to be paid. It was given that I have to pay 1201 rupees as one time charges( subscription charges). Reliance sold me the device by saying there will not be any hidden charges and cancellation charges on corporate offer. So I was hesitant to pay that incorrect bill as I have already paid 1500 rupees for the service that was not provided to me. Now I have received a call from unknown number saying they filed a complaint on me in Delhi high court and it was transferred to Chennai high court. In order to withdraw the case he is asking me to pay that incorrect bill with late payment charges otherwise meet in Madras high court. I have not received any mail confirmation on this. my details are given below Name; Raja reddy dwarampudi, number : [protected] model number: AC2791 My contact details mobile number: [protected] Was this information helpful? | |||
Oct 28, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 16, 2015 Reliance Communications Customer Care's response Dear Raja, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jul 19, 2015 Reliance Communications Customer Care's response Dear Raja, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
 2 Comments | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I have received a call from Reliance customer service team. She was saying I have to pay that Rs.1201/- for reconnecting service. I think you misunderstood the problem. I have asked for termination and service was terminated. After that I have received a bill of 2050 and duducted 1504 rupees I have already paid and asked me to pay remaining money. Now I am asking "Can you please explain the bill. Why 2050 rupees."
A similar issue was resolved with some of your customers. Please refer the below link
https://www.consumercomplaints.inreliance-communications-wrong-charges-has-been-added-in-last-bill-when-i-decided-to-term...⇄reliance-connection-c1016448#c2157397