[Resolved] Reliance Communications — Legal notice to pay incorrect billing | |||
Dear Reliance, I am Raja from Chennai. I have used Reliance pro 3 device for 1 year from March 2014 to April 2015. When I contacted customer care regarding my net speed, I was informed that my plan was only net connect though my device is pro 3. I have asked for reason and they said it is the mistake of the person who sold me the device. I was not satisfied with that answer and opted for termination of service. The very same day I have paid 1505 rupees as advance rental plan. After the termination I have received a mail with due bill as Rs. 525 to be paid. It was given that I have to pay 1201 rupees as one time charges( subscription charges). Reliance sold me the device by saying there will not be any hidden charges and cancellation charges on corporate offer. So I was hesitant to pay that incorrect bill as I have already paid 1500 rupees for the service that was not provided to me. Now I have received a call from unknown number saying they filed a complaint on me in Delhi high court and it was transferred to Chennai high court. In order to withdraw the case he is asking me to pay that incorrect bill with late payment charges otherwise meet in Madras high court. I have not received any mail confirmation on this. my details are given below Name; Raja reddy dwarampudi, number : [protected] model number: AC2791 contact number [protected] It was really unethical for a corporate company to blackmail its former customer to pay the bill for which he is not liable to. Please try to resolve the issue Was this information helpful? | |||
Oct 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 16, 2015 Reliance Communications Customer Care's response Dear Raja, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jul 19, 2015 Reliance Communications Customer Care's response Dear Raja, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Cheers, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Could you please let me know the status on this issue.
the below link says that this kind of issue was reported by some of ther users and was resolved
https://www.consumercomplaints.inreliance-communications-wrong-charges-has-been-added-in-last-bill-when-i-decided-to-term...⇄reliance-connection-c1016448#c2157397