[Resolved]  Reliance Communications Limited — 51234 and Premium voice service- Overcharging for no reason.

Address:Mumbai City, Maharashtra

Dear Sirs: My relationship no. [protected]. I am using their mobile since 2004. I am surprised to get bill no.[protected], dated September 7, 2013. My bill was exorbitant. When I looked in detail, I found that they have charged under category called " Dial 51234 and premium voice services". ( Amount Rs. 910). How can they charge me for a service which I have never done. Somebody has misused through their system. I have paid the amount, since I wanted to continue the connection. I want this amount to be returned. Please advise me what I should do. P.R.Kasi viswanathan
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Aug 14, 2020
Complaint marked as Resolved 
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My Name is Durgesh
Today I got this message Amount charged for VAS JUMPGAMES RS 30 .
I have not activated this service or not any other VAS service
why the hell you people deduct this amount from my account .This happened with me in the past also
and I complained about this so many time .

Why You people activate these use less services without user information.

Give my money back I have not activated this services .

My number is [protected] .
Dear D R Kashi,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear All:
my relionaship reliance no. is [protected]
The officers called me and talked to me long time. I wasted my time as well as money for my telephone. They are yet to pay the amount of Rs.910, for charges which are billed for using 51234 VAS. We are old people and we do not use this service at all. We do not what does it mean?e
They are informing the billing is alright. Somebody from Reliance has used this service and they are not ready to investigate this matter. I had been using this mobile for the last 10 years.
I strongly feel this is a cheating by somebody. Is it not their job, to find out why such things are happening.Please advise me what I should do to recover this amount from Reliance.
Kasi Viswanathan
Dear Sir,
My relationship no. is [protected]. I am using this connection since many years. I am surprised to get bill no.[protected], dated September 3, 2014. My bill was exorbidant. When I looked in detail, I found that they have charged under category called " Dial 51234 and premium voice services". ( Amount Rs. 168). How can they charge me for a service which I have never done. Somebody has misused through their system.I want this amount to be deleted . Please advise me what I should do. My other main mobile no is [protected]..please call on this no only for reply..mayur agarwal

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