[Resolved]  Reliance Communications Limited — against false deduction and their executitves

Address:

Nagpur, Maharashtra

I (Mrs Sunanda Khobragade) want to lodge a complaint against Reliance Telecommunications for deducting my balance (for the GSM Prepaid Card [protected] ) without any notification. They said that I have activated CALLERTUNE facility though I haven't sent any request for that they have activated it from their end. And this was happend from last 3-4 months that time i was not noticed but when today I called their Customer care no. (*333) to deactivate the service and for the refund, their executive doesn't want to listen anything, they repeteadly told me that this service is activated from your side and when i said that you have done without any noticication they told me its tecnical fault. i spoke with reliance executive PREMA TADIWALA she is very rude and do not have any manner to speak with customer as well as when i spoke with her Team Leader ASHWINI DARDE she told me same thing that you will not get any refund. Actually it is the worst experince with reliance and i just wanted to know one thing when then they are not able provide good service to customers then why the hell they are standing in the market. So Kindly Lodge My complaint against Reliance Communication & their Customer Care Department for their Misbehaviour and for deducting My account Balance without any Notification. Looking for your support & waiting for a positive reply