[Resolved]  Reliance Communications Limited — Amount is deducted as VAS ADPAY from my Reliance GSM mob. no. [protected]

Address:Mumbai City, Maharashtra
Website:www.rcom.co.in/

Dear Sir / Madam, An amount of total Rs 128 has been deducted from my reliance GSM mob no-[protected] as VAS ADPAY GSM since 13 May 2015 on a interval of 9 or days regularly while there is no any such service is activated on my number.Customer care also did not reply accordingly.Please refund my amount. SUJOY BHAKAT Mob. No. [protected]
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Oct 25, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2015
Reliance Communications Customer Care's response
Dear Sujoy,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Oct 05, 2015
Reliance Communications Customer Care's response
Dear Sujoy,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account and we have also deactivated the VAS pack on you number. Thank you!

Cheers,
Reliance Communications
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